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Avtorstvo: Žiga TURK // 1.08 Objavljeno predavanje na znanstveni konferenci
Leto: 1999
Citat: TURK, Žiga, LUNDGREN, Berndt. Communication workflow perspective on engineering work. V: HANNUS, Matti (ur.). Concurrent engineering in construction : challenges for the new millennium : proceedings, (CIB Proceedings, publication 236). Espoo: VTT, 1999, str. 347-356, ilustr.
Povzetek: Information technology can only support concurrent engineering if engineering works are well understood. The prevailing approach to do this is process modeling. We found, however, that traditional process modeling techniques such as IDEFO obscure some aspects of human works, such as communication, collaboration, coordination, client-worker relations and client satisfaction and suggest an idealized, problem free view on the engineering works. We find that the communication workflow approach addresses these problems. In the paper we provide the theoretical background of this approach and compare a tool that implements it - Action Workflow - to traditional IDEFO modeling approach. We found that the observation of the workflow loops between customers and oerformers provides a good overview of what is going on and enables the study of optimization and paralelisation of the works while at the same time maintaining and improving the quality of the services and client satisfaction [COBISS.SI-ID 1023329]
Tipologija: 1.08 Objavljeno predavanje na znanstveni konferenci
COBISS ID 1023329 Polni zapis iz sistema COBISS
Vpisal 2009/06/10 11:56